Emergency Call Systems

Unique Caregiver Acknowledgement Code

“Caregiver Acknowledgement” is one of many advanced system features requiring staff to enter their individual ID. code when responding to an emergency call. The caregiver ID. code provides accountability for the emergency call documenting who responded, time of day and how long it took to acknowledge. When a caregiver acknowledges an emergency call using their Kenwood radio, the acknowledgement is announced to the other caregivers notifying them that the call is being responded to. This helps to eliminate the potential for more than one caregiver to respond and assures that the call will be responded to. The caregiver is still required to go to the resident’s apartment in order to reset the emergency call switch.

All alarms and supervision events are logged to the hard drive. View and print all emergency call alarms providing date and time of the emergency call, the responding caregiver and the time that the emergency call switch was restored or reset. This information can be utilized in assuring the family of a loved one that immediate response is provided.

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